Terms & conditions

Nelson Heating & Air Conditioning

Effective Date: March, 9th 2026

Welcome to the website of Nelson Heating & Air Conditioning (“Company,” “we,” “our,” or “us”). By accessing or using this website, you agree to the following Terms and Conditions. Please read them carefully.

If you do not agree with these Terms and Conditions, please do not use this website.

Company Information

Nelson Heating & Air Conditioning is a residential HVAC service provider located in:

82 Love Street Wisconsin Rapids, WI 54494 United States

We provide heating, cooling, water heater, and indoor air quality services throughout Wisconsin.

Use of This Website

This website is provided for informational purposes and to allow customers to contact our company regarding HVAC services.

By using this website, you agree that you will:

● Use the website only for lawful purposes

● Not attempt to damage, hack, or disrupt the website

● Not use the website to send spam or fraudulent messages

● Not copy or distribute website content without permission

We reserve the right to restrict access to any user who violates these terms.

Service Requests and Quotes

Customers may request service by:

● Calling our business directly

● Submitting a contact or quote request form through the website

Submitting a request does not guarantee service availability or appointment scheduling. Our team will review your request and respond by phone or email to discuss service details. All service quotes provided are estimates only and may change depending on the final scope of work, equipment requirements, or unforeseen conditions.

Payments

Payment for services is typically due upon completion of the work unless otherwise agreed in writing.

We generally accept the following forms of payment:

● Cash

● Check

● Credit or debit card (in person)

Payment terms may vary depending on the project scope or equipment installation.

Warranty Information

Nelson Heating & Air Conditioning provides the following warranty coverage:

Service Labor Warranty

● A 30-day workmanship warranty is provided on repair services.

Installation Labor Warranty

● New system installations include a 1-year labor warranty.

Manufacturer Parts Warranty

● Most equipment includes a manufacturer parts warranty, typically up to 10 years, depending on the equipment brand and registration requirements.

Manufacturer warranty terms are determined by the equipment manufacturer and may vary by product.

No Cancellation Policy

At this time, Nelson Heating & Air Conditioning does not maintain a formal cancellation policy.

Customers are encouraged to contact us as soon as possible if they need to reschedule or cancel a service request.

Limitation of Liability

To the fullest extent permitted by law, Nelson Heating & Air Conditioning shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

● The use of this website

● Delays in service scheduling

● Equipment manufacturer defects

● Circumstances outside our control

Our liability for any claim related to services provided shall not exceed the amount paid for the specific service performed.

Website Content and Intellectual Property

All content on this website, including text, graphics, logos, layout, and design elements, is the property of Nelson Heating & Air Conditioning or is used under an appropriate license. Some images and visual elements used on this website may be licensed from third-party providers and are used in accordance with applicable licensing agreements. Website content may not be copied, reproduced, distributed, or reused without written permission from Nelson Heating & Air Conditioning or the appropriate rights holder.

Third-Party Links

This website may contain links to third-party websites for informational purposes.

Nelson Heating & Air Conditioning is not responsible for the content, privacy practices, or policies of external websites.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with an updated effective date. Your continued use of the website constitutes acceptance of any updates.

Governing Law

These Terms and Conditions are governed by the laws of the State of Wisconsin, without regard to conflict of law principles.

Any disputes arising from these terms shall be resolved within the State of Wisconsin.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

Nelson Heating & Air Conditioning
82 Love Street Wisconsin Rapids, WI 54494

Website: https://nelsonheatingac.com

Phone: 715-751-1713